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Returns & Exchanges
At BANLIEUE, we want you to be fully satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery, provided they are in their original, unworn condition with all tags attached.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging and include the printed return form provided through the portal.
3
Ship the Items
Attach the prepaid shipping label to your parcel and drop it off at any authorized courier location.
4
Processing and Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing